Pharmacy First Services

Earache

We can help relieve pain and discomfort caused by ear infections. Our pharmacist will assess your symptoms and provide suitable treatment or guidance to help you recover quickly.

Available for aged 1 to 17 years

Sore Throat

If you’re struggling with a sore throat, we can assess your symptoms and, where appropriate, provide medication to ease pain and fight infection. No need to wait for a GP appointment.

Available for aged 5 years and over

Urinary Tract Infections (UTIs)

Our pharmacists can assess mild urinary tract infections and, where suitable, offer antibiotics or other treatment options — ensuring you get the right care quickly and safely.

Available for women aged 16 to 64 years

Sinusitis

If you’re experiencing blocked sinuses, pressure, or headaches, our team can recommend effective treatments and advice to help you breathe easier and feel more comfortable.

Available for aged 12 years and over

Shingles

We can help identify and manage shingles symptoms early, offering advice and treatment to ease discomfort and prevent complications.

Available for aged 12 years and over

Infected Insect Bites

Get relief from swelling, itching, and irritation caused by insect bites or stings. Our pharmacist can recommend or supply effective treatments to soothe your skin fast.

Available for aged 1 year and over

Impetigo

If you notice red sores or crusty patches on the skin, we can assess and provide treatment for impetigo — a common skin infection — helping you recover safely.

Available for aged 1 year and over

Frequently asked questions

What conditions can you treat under Pharmacy First?

Our pharmacists can provide advice and treatment for several common conditions, including sore throat, earache, sinusitis, shingles, impetigo, urinary tract infections (UTIs), and insect bites. Please note, each condition has its own age eligibility criteria.

What is the Pharmacy First service?

Pharmacy First is an NHS service that allows trained pharmacists to assess and treat a range of common health conditions without needing to see your GP. It’s designed to make healthcare more accessible and convenient, helping you get expert advice and treatment right from your local pharmacy.

Is the Pharmacy First service free?

Yes — Pharmacy First consultations are free under the NHS for eligible conditions for the specified age groups. If medication is provided, you’ll only pay the standard NHS prescription charge, unless you’re exempt.

Are there any age restrictions?

Yes — age limits vary depending on the condition being treated.
For example, some services are available to children aged 1 year and over, while others may only apply to adults aged 16 or over. Our pharmacists follow NHS guidance and will confirm if you or your child are eligible before free treatment begins.

Do I need to book an appointment?

You can usually walk in for a Pharmacy First consultation, but we recommend booking ahead to minimise waiting times. In many cases, our pharmacists can see you on the same day and provide treatment immediately. You can call or email us using our contact details to book your appointment or submit a request through our website from here.

Why should I visit a pharmacy instead of my GP?

Pharmacists are highly trained healthcare professionals who can diagnose and treat minor conditions, saving you time and freeing up GP appointments for more complex issues. You’ll receive fast, professional care — often without an appointment — and clear advice to help you recover sooner.

For more information

on Pharmacy First Services, visit the official NHS page:
👉 NHS Pharmacy First – How your pharmacy can help